Privacy Policy

Version 1.0 · Effective 2026-09-26

This policy explains how Forgevera Labs handles information on this website. It covers this website only. Self-hosted product deployments control their own data — they are operated by the buyer, not by us.

1. Information we handle

• Contact and support information: the details you submit through contact forms or the support ticket system (such as your email address, message, and any order or license reference you choose to provide).
• Technical information: standard server logs (such as IP address and user agent) needed to operate and secure the website.

2. How we use it

We use this information to respond to enquiries, provide support, operate and secure the website, and comply with legal obligations.

3. What we do not collect here

This website does not run advertising trackers and does not sell your personal data. Self-hosted product deployments may integrate third-party services (for example AI providers, analytics, or payment processors) chosen and configured by the buyer; those are the buyer’s responsibility.

4. Support tickets

Support ticket data is stored outside the public web root and is accessible only to authorised staff. License references you provide are stored in masked form.

5. Retention

We retain information only as long as needed for the purposes above or as required by law.

6. Your choices

You may request access to, correction of, or deletion of the information you have submitted to us by contacting us.

7. Security

We use reasonable technical measures to protect the information we handle. No method of transmission or storage is completely secure.

8. Contact

Privacy questions: hello@forgeveralabs.tech.

This document is self-authored and provided for transparency; it is not legal advice and has not been reviewed by external counsel.