Forgevera Labs
Support

How can we help?

Documentation, installation help, and product updates for Forgevera products.

Documentation

Installation, quick start, configuration, white-label, payments, AI providers, email/SMTP, workers, backup/restore, security, update, troubleshooting and FAQ guides ship with the product.

Installation help

Follow the installer wizard and confirm the health check. If a required check fails, review the item and the matching guide before contacting support.

Product updates

Update notes accompany each release, with a supported upgrade path. Back up configuration and assets before updating.

Contact support

Contact

Before requesting support

Please collect: product version, PHP / database / web-server versions, deployment topology, the exact error, reproduction steps, the health-check result, and worker status.

Never send passwords, API keys, database credentials, payment secrets, SMTP passwords, or private customer data.